Mediation Services

About Mediation

People with adversarial views talk together in the presence of a trained, neutral mediator who facilitates discussion.

All parties work to reach agreement and find solutions that everyone can support.

Process of Mediation

Characteristics of the process include:
  • Discovery of mutual interests.
  • Joint problem solving.
  • Orientation to the future.
  • Creative, flexible solutions.
  • Respect for and sharing of differing expertise by the parties and representatives.
  • Control of the process by a neutral mediator.
  • Control of the outcome in the hands of the parties involved instead of a neutral third party.

"It was amazing. We had been fighting for years with our neighbor about wanting to build on to our home. We had both hired lawyers in preparation for a long court battle. In two hours at the Justice Center we realized that it was not an all-or-nothing situation. My neighbor really only wanted to be reassured that we wouldn’t block her bedroom view of the park. A slight modification to my plans solved the problem. We broke ground on construction the same week. And we’re now on speaking terms with each other."

James Duncan

ATLANTA, GA

Resolving Disputes

What kinds of disputes may be resolved through mediation? Mediation may be used for any type of dispute.

Here are examples of a few types of cases successfully resolved through JCA.

Business
Contracts
Educational Issues
  • Parent/Teacher
  • Teacher/Teacher
  • Student/Teacher
  • Teacher/Administrator
  • Special Education issues
Probate
Juvenile Cases
Lender/Borrower
Civil Disputes
  • Noise
  • Pets
  • Nuisances
  • Land use
Real Estate
  • Sales
  • Commissions
  • Adverse Possession
Landlord / Tenant
  • Security deposits
  • Repairs
  • Damages
Vandalism
Workplace Problems
  • Employer/employee grievances
  • Contracts
  • Terminations
  • Discrimination
  • Harassment