...I marvel at your organization, pacing, and variety 
of activities. We may have learned from the master
as we were immersed in your learning environment.

Michael R. Martin, Ed.D., Superintendent
Department of Defense
Fort Campbell Schools

You are certainly to be commended for an outstanding 
curriculum; an intelligent, caring and innovative
faculty; and an approach to the training of mediators 
that inspires, motivates and stimulates.

James M. Salem, Mediator
Pennsylvania Special Education
Mediation Service (Pa.SEMS)

We were most impressed with the amount of time and 
effort you expend to learn our system, understand the
problems unique to a military agency, as well as the 
ability of you to 'speak' our language. I must express
my personal satisfaction with your development of a 
customized manual which included 'up to the minute'
current Federal regulations and scenarios that truly 
enhanced the learning mode.

Arlene O. Edwards,
Action Officer
Defense Logistics Agency
Office of Equal Employment Opportunity
 
 

COMMENTS TAKEN FROM CLASS EVALUATIONS

I've been to many training classes in my 26 years of 
gov't work and I can honestly say that no training 
came anywhere near the excellence that this 
training had .... You're all wonderful.

US Customs Service employee, August 1999

This is incredible training for everyday situations.
I look forward to using it more as a tool in
Juvenile Court.

Court Personnel, October, 1999
 

I think this course is extremely effective and prepares
an individual for the process in a short amount of 
time - kind of amazing. You all know what you're 
doing and it shows! Thank you for a worthwhile
experience.

Government Employee, July 1999.

This was the most well taught short course I've ever taken.
The instructors were enthused and seemed to be experts 
on the material. The course was well structured and seemed
to cover all essential material. Keep it up.

Federal Employee, December, 2000

Outstanding training program - far exceeded my normally
cynical expectations. This is a winning formula for
training valuable skills.

Air Force Officer, December, 2000