The JCA assists attorneys in avoiding the significant expenditure of time, energy, and money involved in most litigation. Where litigation is required for the settlement of disputes, mediation helps to focus the process. Mediation... provides attorneys with an avenue other than litigation through which to serve clients. offers high-quality alternative process for resolving disputes. enables attorneys and clients to better understand the dimensions of a dispute and what is needed for resolution. helps to streamline litigation even if resolutions cannot be reached through mediation. The Mediation Program is working, even beyond my wildest dreams, and continues to provide us with the much needed remedies to a lot of issues. Billie E. Newby EEO Specialist/Lead Mediator Department of the Air Force I was very pleased to see all the principles there, and the meetings were very good. The people really did bring their better selves. President William Chace President of Emory University Describing a town/gown dispute mediated by JCA. (The Atlanta Journal-Constitution, January 7, 1999.)