Basic Mediation Skills
This course (40 hours, 5 days) is the JCA’s most comprehensive,
hands-on, thorough offering aimed at providing the foundation of
conflict resolution theory and essential skills training for a
general mediation practice in either public agency or private
settings. Areas covered include workplace issues involving EEO
claims under Title VII of the Civil Rights Act of 1964, as
amended; the Americans with Disabilities Act of 1990; grievances
covered under collective bargaining agreements; civil and criminal
court case issues; and a myriad of other disputes arising in
corporate, private and public settings. In this context the course
provides an understanding of the mediation process; establishes
and increases knowledge of the language of neutrality and the
language of resolution; enhances communication and negotiation
skills; and increases the abilities of participants in dealing
with diversity issues. The course builds on itself step by step
and is highly interactive and participatory between and among the
class members and the instructors.
During
the 40 hours, participants will see demonstrations of mediations
and be involved in role-plays to test and hone their skills and
understanding of the unique role of the mediator. During the
course each participant will observe or be a part of 11 mediations
followed by debriefings. The debriefing experiences provide
specific, individual feedback in the role-plays and group feedback
in all. The subject matter of these 11 cases ranges from
discrimination and other workplace disputes to court referred
matters. This scope of experience is designed to deepen the new
and not-so-new mediator’s understanding of the broad application
of mediation skills and process wherever conflict arises.
Significant emphasis is placed on the common ethical obligations
and national standards mediators must accept in providing services
in all settings.
Cost $1390
PLEASE NOTE:
The course is very intense and requires homework each
night. Attendance during the entire 40 hours is required to
receive a certificate of completion – no exceptions.
All of
our instructors are registered mediators with the Supreme Court of
Georgia and have many years of experience not only in training but
in mediating cases also. All instructors actively mediate for JCA
and other entities. You will have 4 instructors for Basic
Mediation Skills and individual coaching in your role-play.
Credential:
Participants completing the 40-hour course may apply for
registration as a neutral (a mediator for general civil disputes)
with the Georgia Office of Dispute Resolution, the administrative
supervisory arm of the Georgia Supreme Court’s Commission on
Dispute Resolution, for all matters involving ADR (Alternative
Dispute Resolution). Residency in Georgia is not a pre-requisite
to applying for and receiving registration status. Please go to
www.godr.org
for further information on registration. Also, feel free to call
our registrar, Trish Wright, for more details.
Many
states require 40 hours training in mediation theory and skills
before allowing an individual to mediate. Check with your state’s
supreme court or your federal/state agency to determine training
and professional requirements and whether it would accept JCA’s
40-hour training as fulfilling the training obligations to become
a mediator. The state of Virginia currently accepts JCA’s course
to meet its 40-hour training requirement; and, we believe, due to
JCA’s long-established (over 30 years), outstanding national
reputation in mediation training, there are many other entities
that also accept this course as fulfilling their basic
requirements. Check first to be sure before enrolling if a
credential in your state or agency is a goal.
CLE:
1st
28 hours: 27.9 General CLE hours, 1.3 Ethics Hours, and up
to 3.0 Professionalism Hours plus in the last 12 hours, the
Practicum portion: 12 General CLE Hours; 0 Trial Hours; 1 Ethics
Hours; 0 Professionalism Hours.
The cost of
CLE is not included in the course.
Advanced Mediation Skills, Techniques and
Approaches
This
is a 20-hour, three-day course designed to give the
mediator additional experience with the facilitative mediation
process. It is recommended that the participant have completed
either a Basic Mediation Skills course or Mediation in Workplace
Disputes training prior to taking this course. After an
assessment of the attendees’ level of experience and knowledge,
the course briefly reviews the basic mediation process and skills.
The course then focuses on question asking and rapport building
skills; advanced agreement writing exercises; co-mediation and the
problems and assets of this approach; multi-party, multi-issue
mediations; a stop-action exercise incorporating many different
techniques to resolve issues on the spot in the mediation process;
and an opportunity to participate in four additional role-plays.
The course is suitable advanced training for those in the federal
and private sectors.
Cost $695 ($693 for federal employees per a GSA contract)
Note: Attendance for the
entire 20 hours is mandatory by JCA to receive a certificate for
this training – no exceptions.
CLE:
20 General CLE hours, 1.5 Ethics Hours, 0.0 Trial Hours, 0.0
Professionalism Hours The
cost of
CLE is not included in the course.
Mentoring for Mediators
This program provides the opportunity to participate in 5
live mediations. The mentee observes 3 live mediations
with post-session debriefing from an experienced JCA mediator who
mediates in each of these 3 cases. Following the three
observed cases, the mentee will mediate 2 cases under the
auspices of the veteran JCA mediator. An extensive one-on-one
coaching session will follow each of the mentee’s mediations,
which will include a summary report of suggestions for needed
improvement. The oversight of mediator-mentors is provided by
Edith B. Primm, Esq.
Participants must be local residents and mediators registered with
GODR. This course may require 3 working weeks to complete the 5 cases with debriefings and summary report. Scheduling is
on an individual basis (there is no class). You must schedule your
time frame a minimum of 3 working weeks in advance. During
the mentoring process, it may be necessary to schedule some cases
in the evening.
Cost $400
CLE: Each case and debriefing will last at least 1 hour. CEU: 10 Hours;
CLE credit: 5 hours CLE credit with 2 hours of professionalism,
and 3 hours of Ethics.
Mediation in Special Education
This is a 20-hour, 3-day basic course. The course includes
demonstrations, lectures, and extensive role-playing to teach the
participant the process and practice of facilitative mediation and
the legal, ethical, and regulatory considerations required. The
course is intensive and highly participatory. It is designed to
increase knowledge of the language of neutrality and resolution
and enhance communication and negotiation skills. Course content
includes information specific to mediation in Special Education
disputes.
Cost $695
Note:
Attendance for the entire 20 hours is mandatory by JCA to receive
a certificate for this training – no exceptions.
